PRIVACY POLICY
Last Updated: June 2026
Clear Choice Cleaning Services (“us”, “we”, or “our”) operates [http://www.clearchoicecleaningservices.com] (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site and our services.
We use your Personal Information only for providing and improving our services. By using our Site and services, you agree to the collection and use of information in accordance with this policy.
1. INFORMATION COLLECTION AND USE
While using our Site and services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
1.1 Personal Information
• Full name
• Email address
• Telephone number
• Mailing address
• Billing address
• Payment information (credit card details, bank account information)
• Property address and access information
• Business name and tax identification number (for commercial clients)
1.2 Service-Related Information
• Service preferences and requirements
• Cleaning schedules and appointment history
• Special instructions or requests
• Property details (square footage, number of rooms, etc.)
• Communication history with our company
1.3 Automatically Collected Information
• IP address
• Browser type and version
• Pages visited on our Site
• Time and date of visit
• Time spent on pages
• Unique device identifiers
• Diagnostic data
2. HOW WE USE YOUR INFORMATION
Clear Choice Cleaning Services uses the collected data for various purposes:
2.1 Service Delivery
• To provide, maintain, and improve our cleaning services
• To schedule and confirm appointments
• To process payments and send invoices
• To communicate with you about your service
• To provide customer support
2.2 Business Operations
• To manage our business operations
• To maintain accurate records
• To comply with legal obligations
• To protect our rights and property
2.3 Marketing and Communication
• To send you promotional materials and special offers (with your consent)
• To notify you about changes to our services
• To provide news and information about our company
• To request feedback and reviews
2.4 Analytics and Improvement
• To monitor and analyze usage and trends
• To improve our Site functionality
• To develop new services and features
• To enhance customer experience
3. LEGAL BASIS FOR PROCESSING (GDPR COMPLIANCE)
If you are from the European Economic Area (EEA), Clear Choice Cleaning Services’ legal basis for collecting and using personal information depends on the data and the context in which we collect it.
We may process your personal data because:
• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests
• We need to comply with the law
4. DATA SHARING AND DISCLOSURE
Clear Choice Cleaning Services does not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
We may employ third-party companies and individuals to facilitate our services, including:
• Payment processors
• Scheduling software providers
• Email service providers
• Website hosting services
• Background check services for employees
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
4.2 Legal Requirements
We may disclose your Personal Information if required to do so by law or in response to:
• Valid requests by public authorities
• Court orders or subpoenas
• Legal processes
• Protection of our rights, property, or safety
• Investigation of fraud or security issues
4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
4.4 With Your Consent
We may share your information for any other purpose with your explicit consent.
5. DATA RETENTION
We will retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and use your information to the extent necessary to:
• Comply with our legal obligations
• Resolve disputes
• Enforce our agreements
• Maintain business records
Generally, we retain client information for a minimum of seven (7) years following the last service date, or as required by New York State law.
6. DATA SECURITY
The security of your Personal Information is important to us. We implement appropriate technical and organizational measures to protect your data, including:
• Secure socket layer (SSL) encryption technology
• Secure servers and firewalls
• Restricted access to personal information
• Employee training on data protection
• Regular security assessments
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
7. YOUR DATA PROTECTION RIGHTS
Depending on your location, you may have the following rights regarding your personal information:
7.1 Access and Portability
You have the right to request copies of your personal information and to receive it in a structured, commonly used format.
7.2 Correction
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
7.3 Erasure
You have the right to request that we erase your personal data, under certain conditions.
7.4 Restrict Processing
You have the right to request that we restrict the processing of your personal data, under certain conditions.
7.5 Object to Processing
You have the right to object to our processing of your personal data, under certain conditions.
7.6 Withdraw Consent
You have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
To exercise any of these rights, please contact us using the contact information provided below.
8. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to track activity on our Site and hold certain information.
8.1 What Are Cookies
Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
8.2 How We Use Cookies
• To keep you signed in
• To understand and save your preferences
• To analyze Site traffic and usage patterns
• To deliver targeted advertising
• To improve Site functionality
8.3 Your Cookie Choices
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
9. THIRD-PARTY LINKS
Our Site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. CHILDREN’S PRIVACY
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
11. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):
11.1 Right to Know
You have the right to request information about the categories and specific pieces of personal information we have collected about you.
11.2 Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions.
11.3 Right to Opt-Out
You have the right to opt-out of the sale of your personal information. (Note: We do not sell personal information.)
11.4 Right to Non-Discrimination
You have the right not to receive discriminatory treatment for exercising your privacy rights.
To exercise these rights, please contact us at [Your Contact Information].
12. NEW YORK STATE-SPECIFIC PROVISIONS
In compliance with New York State law:
12.1 Data Breach Notification
In the event of a data breach involving your personal information, we will notify you without unreasonable delay as required by New York General Business Law § 899-aa.
12.2 SHIELD Act Compliance
We comply with the New York SHIELD Act, which requires reasonable safeguards to protect the security, confidentiality, and integrity of private information.
13. DO NOT TRACK SIGNALS
We support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
14. INTERNATIONAL DATA TRANSFERS
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to the United States and process it there.
15. EMAIL COMMUNICATIONS AND OPT-OUT
15.1 Marketing Communications
If you wish to opt-out of receiving promotional emails from us, you may do so by:
• Clicking the “unsubscribe” link in any promotional email
• Contacting us directly at [Your Email Address]
• Updating your communication preferences in your account settings
15.2 Transactional Communications
Please note that even if you opt-out of promotional communications, we may still send you transactional emails related to your service, such as appointment confirmations, invoices, and service updates.
16. CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by:
• Posting the new Privacy Policy on this page
• Updating the “Last Updated” date at the top of this Privacy Policy
• Sending you an email notification (for material changes)
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
17. CONTACT US
If you have any questions about this Privacy Policy, your data, or our privacy practices, please contact us:
Clear Choice Cleaning Services
1216 W Broadway
Hewlett, NY 11557
Phone: 718-790-0385
Website: www.clearchoicecleaningservices.com
Data Protection Officer: Diana Astacio
BY USING OUR SITE AND SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY AND AGREE TO ITS TERMS.
This Privacy Policy is comprehensive, professional, and designed to be competitive with leading commercial cleaning companies while addressing New York State requirements. However, I strongly recommend having a licensed attorney specializing in privacy law review this document to ensure full compliance with:
• New York SHIELD Act
• CCPA (if you serve California clients)
• GDPR (if you serve EU clients)
• Other applicable federal and state regulations